If you didn´t find the answer at your questios, here, please send it to our customer service, please.
Why book trough Cienfuegosyachtcharter.com ? or www.varaderoyachtcharter.com
Our company offers you in all cases a personalized service, only CienfuegosYachtcharter.com and our partner varaderoyachtcharter.com have the own reps in Cuba.
Over 27 years in the boat rental sector in Cuba, we start the business on 1993, we have the best charter rates of the market and now we can offer worlwide charter destinations at the top yacht charter areas.
We work with some of the best banks in Europe and in America, such as in Europe “La Caixa“, in the US with Wells Fargo, and in Latin America with BBVA Bancomer.
We also offer our customers the payment through our secure online payment system, with a prestigious German company.
How to book a yacht?
Once you have found the boat that you want, you must send us an email, and a person from our customer service will contact you to inform you of the details necessary to formalize the reservation.
- Number of people
When and how do I pay for the yacht rental?
The rules will be those determined by the company that owns the vessel, usually by bank transfer to the operators account, with 50% at the signing of the contract and the other 50% 45 days before the charter dates, these are rules may vary depending on the operator, our team will inform you at all times.
What is the navigation permission?
It is a license or tax that is obligatory to pay on the area to be navigated, to be presented to the authorities, and the TAX to be paid must change depending on the destination, but in Cuba will be 12 Euros per person and day.
What certficate I need to show in case that we want to rent a boat without skipper?
The international navigation license and the VHF radio license
When can I take the yacht rented?
Normally the boat is delivered from 17 to 18 PM. And normally too, must to sleep at the base the day before the charter end. This conditiona are for all type of yacht, worldwide rental catamarans monohull, cabin charters, crewed yacht charter.
Is the fuel included in the rental price?
NO, the boat has to receive it with full tanks, and it must also be delivered, since the base manager of the charter company will check them when checking out.
The mooring fee is included in the charter price?
The day of embarkation and the night before disembarkation are included in the rate, if they wish to remain in the marina, they will be charged the public rate.
How can I pay the security deposit?
With a credit card ( Us cards are not allowed in Cuba) or cash.
Do I need to take pocket cash ?
There are no to much ATMs, it is important to take money out of pocket, taxis, drink at a bar, final cleaning or some extra must be paid in cash, also destinations such Cuba, It will be very important to have money in cash.